Information We Collect

We collect information that you provide directly to us when you contact us through our website, including your name, email address, phone number, and any messages you send. We also collect information automatically when you visit our website, such as your IP address, browser type, device information, and pages you visit.

How We Use Your Information

We use the information we collect to respond to your inquiries, provide our photography services, communicate with you about your wedding plans, process bookings, and improve our website and services. We may also use your information to send you updates about our services, subject to your preferences.

Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data based on the following legal grounds: consent when you provide information through our contact form, contract performance when you engage our services, legitimate interests for website analytics and improvement, and legal obligations where required by law.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with service providers who assist us in operating our website and providing our services, such as hosting providers and analytics services. We may also disclose information if required by law or to protect our rights and safety.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Options

You have the right to access, correct, update, or delete your personal information. You may also object to processing, request data portability, or withdraw consent where applicable. To exercise these rights, please contact us using the information provided below. You also have the right to lodge a complaint with a supervisory authority.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable data protection laws.

Data Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Services

Our website uses third-party services that may collect information about you:

  • Google Ads Conversion Tracking: We use Google Ads to track conversions and measure the effectiveness of our advertising campaigns.
  • Google Ads Remarketing: We may use remarketing to show you relevant advertisements based on your previous visits to our website.
  • Google Analytics: We use Google Analytics to understand how visitors interact with our website and improve our services.
  • Google Maps API: We may use Google Maps to display location information on our website.

These services have their own privacy policies, and we encourage you to review them.

Cookie Usage

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. For detailed information about our cookie usage, please refer to our Cookies Policy.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the effective date if applicable.

Contact Information

If you have questions or concerns about this privacy policy or our data practices, please contact us:

Artisangiftsshop
294 Park St
South Melbourne VIC 3205
Australia
Phone: +61457499358
Email: contact@artisangiftsshop.world